I recently ordered the M Robe from Pasithea Sleep in the aubergine color. However, shortly after placing my order, I was notified that my order had been flagged for suspicious activity. After days of messaging back and forth to resolve the issue, I was informed that the color and size I initially ordered were out of stock. I agreed to switch to the “Chilli” color and requested Express shipping as compensation for the delay, which they accepted and even included a sleep mask as a gesture.
Unfortunately, I was still charged for the Express shipping, which was disappointing given the circumstances. The robe itself is fantastic—just as comfortable and high-quality as I’d hoped. However, the entire process took 16 days, which felt like a long wait due to the initial communication and stock issues.
Overall, I’m pleased with the product but hope Pasithea Sleep improves its communication and inventory management in the future.